Frequently asked questions for hiring portable air conditioning units 

Q: Do you supply to the general public?

A: No, we only supply to businesses and other commercial premises.


Q: Can my air conditioner provide heating as well as cooling?

A: Some models do – specifically  

  • Koolbreeze Climateasy 12NG 3.5KW
  •  KY 32 D Compact PAC 2.9KW
  • Koolbreeze P-12000HCU Climateasy 12 3.5kW PAC
  • Climateasy 14 or Cool Master 14000 4.1kW
  •  Koolbreeze P15HCA Kompact 15 4.4kW Portable Air Conditioner
  • Koolbreeze Climateasy 16 or Cool Master 16000 4.7kW
  • Cool Master 18000 Air Conditioner - 5.2kW and Heater.


Q: How does an evaporative cooler work?

A: The evaporative coolers provide a cooling effect by natural evaporation.  They require a full tank of water/ice and need a well-vented area.  Please note these units are not suitable for server rooms as they add humidity to the area.


Q: How do you work a portable air conditioner?

A: The units pump out cool air that has been chilled through heat extraction.  The hoses must be positioned in a suitable area where the warm air can be ducted away from the area being cooled – either a window or a ceiling void.  The hoses should be as straight and as horizontal as possible so the unit can work efficiently.


Q: My air conditioning unit isn’t working or is not cooling properly, what can I do?

A: The most common cause is the unit being set at too low a temperature.  See our blog for further information


Q: Is there a minimum hire period?

A: Yes, one week, but please note that you must advise us in writing when you want to off hire and for us to collect the units.


Q:  Are all your units PAT Tested?

A:  Because PAT Testing is no longer a legal requirement, we don’t routinely carry this out.  If your site specifically requires items that are PAT Tested, then you must advise us at the time of your order.


Q:  Are you F Gas registered?

A: Yes, we are, and we also hold Alcumus SafeContractor accreditation.